How does your ministry measure social media ROI?

Mike Holmes | September 24, 2009 | View Comments Comments

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Ross Dawson posted a new blog post highlighting the advances being made to measure Twitter influence. He cited a study that tracked activity of 12 popular users.

 

influentialstwitter

And though this isn’t the end all be all…it does show that the ruler being used to measure return is constantly being improved.

My question is: has your ministry signed up to be measured?

With all the hours, effort, resources, and talent that you use to “brand” yourself, how do you know you’re making a difference?

Is it by activity?  That can’t be it. The children of Israel went around the same mountain for years, did they get anywhere?

It was a lot of activity…but not a lot of progress!  

Again: do you measure results so you can effectively manage resources (in social media that is)?

Probably not.

E-marketer released a survey where 84% said that they don’t measure any type of social media ROI.

Measuring ROI

Wow.

Now to be perfectly honest, there are some things that cannot be quantified…as you well know. And there are a lot of things we don’t have control over. Somethings only the Lord gives increase in.

 But does that mean we shouldn’t have better measurements? So we can see where we get the greatest and least return? The most and least profit?

You decide.

What are your thoughts?

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Filed Under: Branding, Ministry, Social Media
  • Roy Wayland
    Mike,

    I found your article both interesting and informative.

    Thank you!

    Regards,
    Roy

  • Im glad you enjoyed it. Be blessed!
  • John Wilson
    We once started on a journey to measure the effectiveness of our ministries at the church. We all agreed having activity and programs was not a good measure by themselves. After all a lot of churchs have great programs and grow but have little fruit. We decided to try to identify characteristics of believers who were walking in obedience and how that might be manifested in the church. For example:

    1. No. of conversions and baptisms: An indicator of how well the church is being a witness.
    2. Having enough workers to do all the ministry work needed to be accompished by volunteers: Measuring to some degree putting our gifts to work for the building up of the church.
    3. Is membership growing (not necessarily attendance or transfers of membership): Again a measurement of the church making disciples.
    4. Are members inviting their friends and neighbors? Again a reflection of us sharing our faith and being a witness.
    5. Is giving increasing. A measure of our trust in God and his promises?

    In all we had 7-10 areas that we thought were solid indicators of how welll the church was making more healthy disciples. It is not a solid science and in some ways I rebel against the church using metrics to define success because the tempatation is there to achieve the metric without the fruit. But at the same time the church should be evaluating the return they get for doing the work of the Lord or change their methods to better reach people for the kingdom.

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